You don’t own your Kindle books, Amazon reminds customer
Linn Jordet Nygaard’s Kindle began to display “stripes” on the ePaper screen, prompting her to contact Amazon support, which replaced her Kindle for free. However, when she attempted to log into her Amazon account the next day, her account was suspended, along with access to her 43-book library. Amazon’s UK customer service department informed Nygaard that her account had been closed for “abuse of our policies.”
Nygaard’s case serves as a reminder that we don’t actually own the digital goods we buy online; rather, we rent them or hold them in a long-term lease, the terms of which are exclusively negotiated and enforced by the leaseholder. I was curious if there was any merit to my idea of attempting to hold retailers to these “Truth in Buttons” terms.
Can books bought on Amazon be returned?
If you ordered a book or other item from Amazon.com, go to Return Items You Ordered to return it to Amazon Books. To return an item to Amazon Books, pack it in the original product packaging.
Do prime books need to be returned?
Users can “rent” up to 10 books at a time from Amazon’s Prime Reading, which launched in October 2016 and provides access to a curated list of literature. If you reach the limit, you must return one book before you can download any more.
Can I return a Kindle book if I don’t like it?
Getting a Refund for a Book You Accidentally Purchased Books purchased from the Kindle Store are eligible for return and refund if we receive your request within seven days of the date of purchase; however, you will no longer have access to the book once the refund is issued.
How do I read books that I bought on Amazon?
After you’ve purchased your book, you can begin reading it by downloading it.
- Open the Kindle app.
- Go to your Library.
- Double-click on the book cover on a computer, or select the book cover on a mobile device.
- A progress bar updates as the book downloads.
Why does Amazon refund without return?
What Is Amazon’s Refund Policy Without a Return? According to the company’s Terms of Service, Amazon does not take title to returned items until they arrive at their fulfillment center; however, a refund may be granted without a return at Amazon’s sole discretion.
Can I return something I broke Amazon?
You can request a replacement for a small number of eligible items through Your Orders if you received a damaged, defective, or incorrect item sold by Amazon. You may be eligible to request a replacement for items sold and shipped by Amazon.
Do prime reading books expire?
Your Prime Reading books do not have a due date or expiration date; the only time you will lose access to your borrowed titles is if your Prime membership expires or if you cancel it.
Is Kindle unlimited free with Prime?
Is Kindle Unlimited free for Amazon Prime members? No, Kindle Unlimited is not free for Amazon Prime members and costs the same $9.99 monthly fee as it does for non-Amazon Prime members. With this subscription, you can read an unlimited number of books each month, but you can only keep ten titles at a time.
How do I return Amazon Prime free books?
Sign in with the same Amazon account information you used to purchase your content at https://www.amazon.com/digitalorders.
- Select the Return for Refund button next to the title you want to return from the Digital Orders tab. In the pop-up window, select the reason for return, then Return for Refund.
Can you get a refund for Kindle books?
You have seven days to return a Kindle book that you accidentally bought on Amazon; after that, you won’t be able to get a refund for any Kindle book. To start returning a Kindle book, go to Amazon’s “Digital Orders” page.
Is there a limit to how many Kindle books you can return?
The issue is that most people don’t know how to return books or titles on Kindle Unlimited because you’ll only get an “on-device prompt” once you’ve reached your ten-book limit.
Do you own Kindle books forever?
Yes and no. Kindle unlimited eligible titles are free to borrow for as long as you have a subscription to unlimited; however, if you cancel unlimited, you will no longer be able to keep the books you’ve borrowed; however, any books you’ve paid for are yours forever.
Can you read your Amazon books online?
If you don’t have a Kindle e-reader or the Kindle app, the Kindle Cloud Reader is perfect for you. The Kindle Cloud Reader is a web-based version of Kindle that allows you to read your books in a web browser.
How can I download free books?
Here’s a list of 12 sites where you can get your hands on a ton of free e-books (yes, free e-books!).
- Google eBookstore.
- Project Gutenberg.
- Open Library.
- Internet Archive.
How do I access my Amazon library?
Audible audiobooks purchased from Amazon or Audible can be found in your library on the My Books page of the Audible website by entering the title or author of the audiobook in the Search My Library field and clicking the search icon.